Skip to main content
Home » Our TSO Clinic » Office Policies

Office Policies

The eye doctors and Staff at TSO Briargrove strive to provide the best possible patient care, customer service, and products. If you are dissatisfied with any part of your experience during your visit, please contact our office so that we may assist you. Our office policies, including those regarding returns, are listed below. If you have any questions, please do not hesitate to contact us at 713-785-2022 or by email.
 
  • All fees are due upon completion of services.
  • Patient is responsible for fees not covered by insurance.
  • Please inform our office of any insurance coverage when making your appointment.
  • Returns:

    • Disposable contact lenses can only be returned in unopened boxes.
    • A 20% restocking fee will be charged on all returned eyeglass frames and lenses.
  • A $20.00 restocking fee will be charged on ordered contact lenses not picked up within 60 days.
  • Follow up appointments for contact lens wearers are provided at no charge for up to 60 days from date of initial exam.
  • Minor adjustments on frames are available for all patients at no charge.


A Message to Our Patients

Our patients’ eye care needs are and always have been our top priority. With all that is happening, we are OPEN to help serve our patients. During this difficult time, we have made a few adjustments to our services and availability to ensure the health and safety of you, our staff and our Doctors.

For the Protection of Our Patients,
we have implemented the following procedures in our clinic:

Thank you for your support and understanding during these unprecedented times.

We hope to be able to continue to provide excellent care and service.

Welcome to Texas State Optical Briagrove

 
Appointment Form

Call (713) 714-1608 ▸

Take Me There

Welcome to Texas State Optical Briagrove

Make an Appointment with:

Please be advised, appointment cancellations require 24-hour notice to avoid a $50 fee.

Our Location

6100 Westheimer Rd, Ste 136A
Houston, TX 77057

Welcome to Texas State Optical Briargrove

Welcome to Texas State Optical Briargrove

Welcome to Texas State Optical Briargrove

Welcome to Texas State Optical Briargrove

Reorder Contact Lenses