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Below you’ll find answers to the most common questions patients ask when planning their eye care visit. Our FAQs are organized by specialized clinical service so you can quickly find details regarding your specific eye health needs, including expected appointment timelines, self-pay and insurance pricing, diagnostic technologies, and what to expect during your exam.
Select a category below to view detailed FAQs for that service.
Routine & Comprehensive Eye Care FAQs
Questions about annual eye exam frequency, what is included in a comprehensive checkup, pupil dilation options, self-pay costs, and preparing for your visit.
View Routine & Comprehensive Eye Care FAQs
Eyewear, Frames & Optical FAQs
Questions about luxury designer frame brands, selecting frames for your face shape, prescription sunwear, lens coatings, and high-index materials for thinner lenses.
View Eyewear, Frames & Optical FAQ
Contact Lenses & Specialty Lens FAQs
Questions about contact lens fitting fees, annual lens costs, Scleral lenses for dry eye or keratoconus, Ortho-K overnight lenses, and toric or multifocal fits.
View Contact Lenses & Specialty Lens FAQ
Medical Eye Care & Disease Management FAQs
Questions about the difference between routine and medical visits, glaucoma testing, annual diabetic eye exams, urgent red eye care, and diagnostic imaging.
View Medical Eye Care & Disease Management FAQ
Advanced Specialty Services FAQs
Questions about in-office IPL and Radiofrequency (RF) dry eye therapies, childhood myopia control protocols, and LASIK or cataract surgery co-management.
View Advanced Specialty Services FAQ
Insurance, Billing & Patient Process FAQs
Questions about vision plans vs. major medical health insurance, using FSA/HSA funds, CareCredit financing, refraction fees, and completing new patient online forms.
View Insurance, Billing & Patient Process FAQ
Practice Info, Location & Service Area FAQs
Questions about our therapeutic optometrists and credentials, office location and plaza parking, operating hours, walk-in availability, and West Houston service areas.
View Practice Info, Location & Service Area FAQ
Can’t find what you’re looking for?
If you don’t see your question answered here, our eye care team is happy to help! Many patients bring specific questions to their eye exam or eyewear consultation, and we are always glad to walk through tailored solutions for your vision and eye health needs.
Contact Us to Ask a Question
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All Eyecare Services
We offer a wide variety of eye care services to the Houston community. Contact us with any questions about our services.
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Contact Information
Office Hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday Closed
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 1:00pm
- Sunday Closed
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